This is a binding membership agreement between ROK Golf and its successors and assigns (hereinafter “Company”) and (hereinafter "Member") for a Monthly Membership. PLEASE READ CAREFULLY.
First month membership dues:
Contract Duration and Automatic Renewal: Contract is in force, unless cancelled by the client.Please read and acknowledge below.
(a) I agree to purchase the of Monthly Membership, as an automatic charge to my credit card every month on the same day of the month as purchased in the original month, unless this day is not within that month's date range, at which point the charge will occur on the last day of said month
(b) I hereby certify that I am the holder of the credit card, or an authorized signer on the bank checking account provided, with the last for digits of .
(c) I understand that I am responsible for canceling my own membership by emailing email@example.com with notification of cancellation, 30 days from my renewal date otherwise, this contract will remain in force. Sorry, NO REFUNDS.
PHOTO & VIDEO RELEASE. I acknowledge and agree that photographs and/or video may be taken of me while I am involved in the activities and/or at the Facilities. I hereby grant the Company, its legal representatives, successors and assigns, the irrevocable and unrestricted right (a) to use my likeness in any manner and medium and to publish photographs and/or video images of me for editorial, trade, advertising, commercial, and any other business purpose including, but not limited to, as evidence in litigation, and (b) to edit, alter, copy, copyright, exhibit, or distribute the same without restriction. I hereby waive the right to inspect or approve the finished product containing my likeness and waive any right to payment or other compensation arising from the use of my likeness. I hereby release the Released Parties from all claims and liability relating to any photos or videos.
I REPRESENT THAT (a) I HAVE READ AND AGREE WITH THIS AGREEMENT INCLUDING, WITHOUT LIMITATION, THE ADDITIONAL TERMS AND CONDITIONS SET FORTH ON THE FOLLOWING PAGES OF THIS AGREEMENT (WHICH I HEREBY FURTHER AGREE ARE INCORPORATED IN AND MADE A PART OF THIS AGREEMENT) AND, IF AUTHORIZED BELOW, THE CONTRACT RENEWAL ADDITION BELOW AND (b) IF SIGNING AS GUARDIAN, I AM AUTHORIZED TO SIGN THIS AGREEMENT ON MEMBER’S BEHALF. OTHER THAN AS PROVIDED IN THIS AGREEMENT OR BY APPLICABLE LAW, ALL FEES AND CHARGES ARE NON- REFUNDABLE.
This Agreement represents the entire agreement between the parties regarding Member’s general membership. No oral agreements exist. There shall be no changes to this Agreement except by Optional Contract Renewal initiated by Member signing below. Any and all renewals, extensions, and additional purchases of the services provided hereunder shall, if the parties do not enter a new agreement for such services, automatically be subject to all the terms and conditions set forth herein.
CONTRACT RENEWAL FOR RECURRING PLANS: I HEREBY AGREE THAT, BY SIGNING THE AUTHORIZATION BELOW AND FOR SO LONG AS IT IS IN EFFECT, I AGREE THAT MY MEMBERSHIP UNDER THIS AGREEMENT SHALL RENEW FOR SUCCESSIVE PERIODS OF LIKE TERM WITH A PAY AS YOU GO PAYMENT ARRANGEMENT (“MONTHLY RENEWAL”) BY MAKING PAYMENT IN ADVANCE OF THE PERIOD TO WHICH IT RELATES, ALL SUBJECT TO DEFAULT, RESERVATION OF RIGHTS, AND ALL OTHER TERMS OF THIS AGREEMENT. BY SIGNING, I AUTHORIZE COMPANY TO CHARGE MY ACCOUNT PERIODICALLY FOR THE PURPOSE OF RENEWING MY MEMBERSHIP FOR EACH MONTH PERIOD OF RENEWAL. THIS AUTHORIZATION IS TO REMAIN IN FULL FORCE AND EFFECT UNLESS COMPANY HAS RECEIVED FROM ME A CANCELLATION OF MY AUTHORIZATION IN ACCORDANCE WITH THE TERMS OF THIS AGREEMENT. IF FULL PAYMENT OF THE APPLICABLE RENEWAL CHARGE IS TIMELY MADE, THE OPTION SHALL BE DEEMED EXERCISED FOR THAT PERIOD. CANCELLATION OF AUTHORIZATION SHALL BE IN DONE BY EMAILING INFO@ROKGOLF.COM WITH NOTIFICATION OF CANCELLATION.
*CHARGES FOR TERM AND MONTHLY RENEWALS MAY BE DETERMINED OR MODIFIED BY COMPANY AT ANY TIME AND FROM TIME TO TIME BEFORE AND AFTER STARTING DATE AS SET FORTH HEREIN AND UPON NOTICE.
AUTHORIZATION for PAYMENTS UNDER THIS AGREEMENT and/or OPTIONAL CONTRACT RENEWAL via recurring credit card and/or bank account payments
I (WE) HEREBY AUTHORIZE ROK GOLF and all of its successors and assigns (hereinafter “Company”) to initiate debit entries to my (our) credit card account indicated below or at the depository financial institution named below (hereinafter “Depository”), and to debit the same to such account. I (we) acknowledge that the origination of Automated Clearing House transactions to my (our) account must comply with the provisions of U.S. law. I (WE) ACKNOWLEDGE THAT CREDIT/DEBIT CARDS HAVE AN EXPIRATION DATE AND THAT SERVICES MAY EXTEND BEYOND THIS DATE. ACCORDINGLY, I (WE) AUTHORIZE COMPANY TO EXTEND THE EXPIRATION DATE OF ANY CREDIT OR DEBIT CARD UTILIZED TO COINCIDE WITH ANY UPDATE OR RE-ISSUANCE OF THE CURRENT CREDIT/DEBIT CARD THAT SECURES THE MEMBERSHIP AND ASSOCIATED SERVICES.
Liability for Personal Property. Company shall not be liable to Member or any of Member’s guests or invitees for any personal property that is damaged, lost or stolen while on or around the Facility including, but not limited to, a vehicle or its contents or any property left in a locker. Member shall be liable to Company for any damage to the Facility and any equipment, furniture or fixture located thereon caused by Member or any of Member’s guests or invitees.
By signing below and participating in ROK Golf activities, you represent and warrant that you are in good physical health and do not suffer from any medical condition which would limit your participation in the sport of golf and/or any other activities (collectively “activities”) offered at ROK Golf. You further understand that it is your responsibility to consult with a physician prior to and regarding your participation in any sports activity. You also understand the risks associated with the activities offered by ROK Golf and agree to follow all instructions so that you may safely participate in lessons and/or other activities. You hereby WAIVE AND RELEASE ROK Golf, its owners, officers, employees, and instructors from any claim, demand, cause of action of any kind resulting from or related to your participation in lessons or other activities offered at ROK Golf. You understand and acknowledge that you are fully responsible for any and all risks, injuries, or damages, known or unknown, which might occur as a result of your participation in activities. By signing below and participating in ROK Golf activities you agree that you have read the above release and waiver of liability, fully understand its content and that you are legally competent to sign and voluntarily agree to the terms and conditions stated above.
RULES / TERMS AND CONDITIONS
Reserved Bay Time: Reserved bay time is defined as sessions that members block out on our schedule by calling or using our online booking systems. A members allocated bay time is considered to have been used whether the member shows up for the reservation or not. Example: Gold Member Bob booked from 11:00 - 12:00 but did not show up and did not cancel / change the reservation. Bob cannot reserve another hour on that day for free, however he can pay the Additional Reserved Bay Rate to reserve a slot.
Unreserved Bay Time: Unreserved bay time is anytime that is not blocked out on the schedule. If a customer is using their unreserved bay time and the store requires that bay for another member reservation, event, lesson or hourly fee customer then the unreserved player will be asked to give up the bay. Example: Platinum Member Susan booked from 11 - 12. After she is done at 12 she wanted to keep playing. The bay was not needed for anyone else so Susan keeps going. At 12:30 another customer walked in and wanted a bay but the only available bay was Susan's. At this time, Susan would have to relinquish the bay.
Reservation Modifications: Cancelations can be made 24hrs in advance via phone or our online booking service. Email is not an acceptable way to modify reservations. Reservation modifications are subject to availability due to limited capacity at ROK Golf. Reservations are for the time slot defined by the reservation and DO NOT CHANGE if a guest is late. Reservations will be held for a customer if they let the team know they will be late. Reservations are considered released after 10 minutes past the reservation time if a member does not call and does not show up on time. Example: A member reserved from 3 PM to 4 PM and the member arrives late at 3:30 PM and did not call or change their reservation. If there is no availability from 4 - 4:30 the reservation still ends at 4:00 PM and the full reserved hour is considered expired for that day because the time was blocked out on the schedule. If member has no call-no showed, after 10 mins bay is considered available to walk-in customers.
Late / No Show Policy: No shows and last minute cancellations limit our ability to serve all customers. A reservation is considered to be cancelled if the customer is not present within 10 minutes of the start of the reservation and the customer has not contacted the staff via phone to notify of late arrival. As soon as a reservation is released, it can be used for another customer. All modifications within 24 hours must be completed via the online booking or via phone and are subject to availability. Email notifications are not acceptable for reservation changes within 24 hours. A $25 late no show fee is charged if a person reserves a bay but no call-no shows. Example: Jim is not a member and booked a bay from 12 - 1. The store was full and there are a few customers waiting for a bay. At 12:10 Jim was not there and did not call to notify that he would be late. Jim's reservation is released and the guests are put into the bay that Jim reserved. Jim shows up at 12:15 but no longer has a reservation. Since Jim did show up a no-show fee will not be charged. If Jim did not show up at all, a no show fee of $25 would be accessed.
Use-It-Or-Lose-It: Member's daily hours do not accrue and expire daily. Example: If a member does not use their time Monday, Tuesday and Wednesday they do NOT have 3 additional hours to use on Thursday or Friday.
Pausing the Program: We understand that some of our customers travel for extended periods which negatively impacts the value of the Membership. Cases like this can be handled on a case-by-case basis depending on the customer and program purchased. Please contact firstname.lastname@example.org to inquire about membership pauses due to extended travel.
Memberships do NOT Include: Full ROK Lessons, tournament fees, league fees, guest fees, food / beverage, events, equipment.
Membership Guest Policy: Platinum membership includes one free guest pass per month. Other membership levels can bring guests. The guest fee is $35/hour per guest player. The same guest may not join the member more than 2 hours/month for non-family, 4 hours/month for family. Children under 16 are welcome free of charge.
Family Sharing Policy: Family members (spouse & children only) may share on of the ROK Membership for a 30% surcharge for one additional adult, 40% for two additional adults (including children >16 yrs). Sharing the plan DOES NOT ADD ADDITIONAL HOURS OR BENEFITS. The family now has the same amount of time as an individual. Members may share with children under 16 free of charge. Example: Bob joins the Gold Membership for $250 month. Bob wants to share with his spouse. The rate for Bob and his spouse to share the membership is $250 + ($250 x 30%) = $325/month. If Bob want to share with his spouse and 17 yr old child the price would be be $250 ($250 x 40%) = $350.
Family Add-On Policy: Families may ADD-ON a adult family member for a 20% additional discount of the current price which would add additional hours / lessons. Example: Bob joins the Gold Membership for $250/month. Bob's spouse can add their own Gold Membership for $200/month.
** Terms and Conditions are subject to change.