ROK Golf ATX LLC - Privacy Policy

The following policy is for ROK Golf ATX LLC  (“ROK GOLF”) and all of it’s affiliated facilities.

1. Information We Collect

ROK GOLF only collect personal information required to provide services to our customers at ROK GOLF facilities. This information may include:

• Personal Identification Information: Name, email address, phone number, mailing address, and birth date (if required for membership age verification).
• Payment Information: Credit card details, billing addresses, and transaction histories.
• Usage Data: Information about your activity in our facility, such as lounge bookings, event participation, or membership usage.
• Technical Data: IP addresses, device types, browser types, and interaction data when you visit our website or use our app.

​2. How We Use Your Information

We use your personal data for the following purposes:

• Service Delivery: Processing bookings, payments, and customer service inquiries.
• Marketing & Promotions: To inform you about promotions, special events, and updates regarding ROK GOLF.
• Customization: To tailor your experience by recommending events or services based on your past usage.
• Legal Compliance: Meeting regulatory requirements, such as reporting obligations for taxes or responding to legal inquiries.

In Texas, we adhere to state privacy laws and ensure your information is only used as stated in this policy.

3. Sharing Your Information

We do not sell your personal data. However, we may share it under the following circumstances:

• Service Providers: Payment processors, website hosting services, or marketing platforms.
• Legal Authorities: If required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your data may be transferred to the new owner.

4. Data Security

We prioritize the security of your information by employing the following measures:

• Encryption: We use encryption to protect sensitive data during transmission, such as payment details.
• Data Breach Response: In compliance with Texas privacy law, if we detect any unauthorized access to your data, we will notify you promptly, as required by law.
• Access Limitations: Only authorized personnel have access to your data, and we regularly update our security protocols.

5. Your Privacy Rights

As a Texas resident, you have specific privacy rights under both state and federal law:

• Right to Access: You can request a copy of the data we have collected about you.
• Right to Correct or Update: You may ask us to correct or update your information.
• Right to Delete: You have the right to request deletion of your personal data, except when it is necessary for legal or contractual purposes.
• Opt-Out Rights: You can opt out of receiving marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.
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6. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this privacy policy, or as required by law. This includes any records needed for accounting, legal, or business reporting purposes.

7. Children's Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If we learn that we have collected such data, we will take immediate steps to delete it.

8. Changes to Our Privacy Policy

We may update this policy from time to time in response to changing laws or business practices. Changes will be posted on our website and communicated through email notifications when necessary.

7. Contact UsFor any questions regarding your personal data or this privacy policy, please contact us at:

Email: [email protected]
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Phone: 512-856-4653